Contact

Last Updated: July 27, 2026

Thank you for visiting Taughtmag. We are committed to providing clear, reliable, and professional customer support before, during, and after your purchase.

If you have questions about a product, order, payment, shipment, return, refund, or other store-related matter, please contact us using the information below.

Customer Support Information:

Email:
hello@taughtmag.com

Phone:
+1 929-922-6234

Website:
www.taughtmag.com

Customer Support Hours:

Monday – Saturday: 9:00 AM – 5:00 PM ET
Sunday: Closed

Messages received outside our regular customer support hours will be reviewed during the next available business day.

How We Can Help:

Our customer support team can assist with:

• Product descriptions, materials, colors, measurements, and sizing
• Order confirmation and order status
• Shipping and tracking information
• Delivery delays or delivery-related concerns
• Return eligibility and return instructions
• Refund status and processing questions
• Payment and billing inquiries
• Order modification or cancellation requests
• Damaged, defective, missing, or incorrect items
• General questions about our store policies

Order-Related Inquiries:

When contacting us about an existing order, please include your order number and the email address used during checkout.

If your inquiry concerns a damaged, defective, missing, or incorrect item, please include a clear description of the issue and relevant photographs when available.

Providing complete and accurate information helps us locate your order and respond more efficiently.

Order Changes and Cancellations:

If you need to request an order change or cancellation, please contact us as soon as possible after placing your order.

We will make reasonable efforts to assist with your request. However, changes or cancellations cannot be guaranteed after an order has entered processing or has already been shipped.

Returns:

Customers must contact us before sending any item back.

We will review the request and provide return confirmation and the appropriate return instructions when the item is eligible under our Return & Refund Policy.

Please do not mail a return until you have received prior written authorization from our customer support team. Unauthorized returns may not be accepted or processed.

Business, Contact & Approved Return Address:

1081 Flatbush Ave
Brooklyn, NY 11226
United States

This address serves as our business and contact address and may also be used for approved returns.

Prior written authorization is required before mailing any return to this address.

Response Time:

We generally respond to customer inquiries within 1–2 business days.

Response times may be slightly longer during public holidays, promotional periods, or periods of unusually high inquiry volume.

To help prevent delays, please send one complete message containing all relevant information rather than submitting multiple messages about the same inquiry.

Business Information:

Store Name:
Taughtmag

Business Type:
Independently operated online retail store

Primary Category:
Women’s clothing and fashion

Primary Market:
United States

Thank you for choosing Taughtmag. We appreciate your business and will make reasonable efforts to address your questions clearly and promptly.