Shipping policy

Last Updated: July 27, 2026

Thank you for shopping with Taughtmag.

This Shipping Policy explains our order processing schedule, shipping destination, shipping cost, estimated delivery time, tracking process, and procedures for delivery-related issues.

This policy applies to eligible orders placed through www.taughtmag.com.

1. Shipping Destination:

We currently ship eligible orders to addresses within the United States.

Shipping availability is determined by the destination entered during checkout, product availability, and the delivery options available for the order.

If a destination cannot be selected or no shipping option is displayed during checkout, we are unable to ship the order to that address at this time.

2. Order Processing Time:

Our standard order processing time is 1–3 business days.

Order processing business days are Monday – Friday, excluding applicable U.S. public holidays.

Our customer support hours are separate from our order processing schedule. Customer support may remain available on Saturday even when orders are not being processed or transferred to a shipping carrier.

Processing begins after payment has been successfully authorized and the order has completed any necessary payment, address, inventory, or security review.

Orders placed outside our regular processing schedule will begin processing on the next available order processing business day.

During public holidays, promotional periods, unusually high order volume, payment reviews, address verification, or product availability issues, processing may require additional time.

If a significant issue prevents us from processing an order, we will make reasonable efforts to contact the customer using the email address provided during checkout.

3. Shipping Method:

Eligible United States orders are shipped using Standard Shipping.

The specific shipping carrier may vary depending on the delivery destination, package requirements, and carrier availability.

Carrier selection does not change the estimated shipping time or shipping cost stated in this policy unless a different option is clearly displayed and selected during checkout.

4. Estimated Delivery Time:

Total delivery time includes both order processing time and shipping transit time.

Processing Time:
1–3 business days

Shipping Transit Time:
6–9 business days

Estimated Total Delivery Time:
7–12 business days

The estimated total delivery time begins when the order is placed and includes the processing period followed by the shipping transit period.

All delivery dates and timeframes are estimates and are not guaranteed.

Delivery may be affected by carrier delays, severe weather, public holidays, transportation disruptions, address issues, security reviews, unusually high shipping volume, or other circumstances outside our reasonable control.

5. Shipping Cost:

We provide Free Standard Shipping for eligible orders shipped within the United States.

The shipping cost displayed during checkout should show $0.00 USD for eligible Standard Shipping orders.

Taughtmag does not charge a separate handling fee for eligible Standard Shipping orders.

Any available shipping charge or additional delivery service must be clearly displayed during checkout before the customer completes payment.

6. Order Confirmation:

After an order is successfully placed, an order confirmation will normally be sent to the email address provided during checkout.

Please review the order confirmation carefully and verify the purchased items, customer information, and shipping address.

An order confirmation acknowledges that we received the order. It does not confirm that the order has already been processed or shipped.

7. Shipping Confirmation and Tracking:

After an order has been transferred to the shipping carrier, we will normally send a shipping confirmation email containing tracking information when tracking is available.

Tracking information typically becomes available or begins updating within approximately 24–48 hours after the carrier receives the package.

In some cases, carrier scans or tracking updates may require additional time due to weekends, public holidays, transfer between shipping facilities, or carrier system delays.

A shipping label or tracking number may be created before the carrier performs its first physical scan. A temporary lack of tracking updates does not necessarily mean that the package has stopped moving.

If tracking information remains unavailable after a reasonable period, contact our customer support team with your order number.

8. Shipping Address Requirements:

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please verify the following information before submitting an order:

• Full recipient name
• Street address
• Apartment, suite, unit, or building number, when applicable
• City
• State
• ZIP code
• Phone number
• Email address

Incorrect, incomplete, outdated, or undeliverable address information may cause processing delays, failed delivery, package return, or package loss.

9. Address Changes:

If you notice an address error after placing an order, contact us as soon as possible.

Email:
hello@taughtmag.com

We will make reasonable efforts to assist, but address changes cannot be guaranteed after an order has entered processing or has already been shipped.

Once a package has been transferred to the shipping carrier, Taughtmag may be unable to redirect it or change the delivery address.

10. Order Changes and Cancellations:

To request an order change or cancellation, contact us as soon as possible after placing the order.

Changes and cancellations cannot be guaranteed after an order has entered processing or has already been shipped.

If an order can no longer be canceled before shipment, the customer may request an eligible return after delivery in accordance with our Return & Refund Policy.

11. Delayed Packages:

If tracking shows that a package is delayed, please allow the carrier a reasonable amount of time to complete delivery.

Carrier delays may occur because of weather, public holidays, transportation disruptions, regional service interruptions, high package volume, or other operational conditions.

If the package has not arrived after the estimated delivery period, contact us with your order number and available tracking information.

We will review the available shipment details and assist with the appropriate next steps.

12. Packages Marked as Delivered but Not Received:

If tracking shows that a package was delivered but you cannot locate it, please:

• Confirm that the shipping address on the order is correct
• Check the mailbox, porch, entrance, side door, garage, or other delivery areas
• Ask household members whether they accepted the package
• Check with neighbors, building staff, reception, or property management
• Allow additional time because some carriers may mark a package as delivered shortly before physical delivery
• Contact the shipping carrier for available delivery details

If the package still cannot be located, contact us with your order number and tracking information.

We will review the available information and assist with the next appropriate steps. The outcome may depend on carrier records, delivery confirmation, the shipping address provided, and the circumstances of the shipment.

13. Lost Packages:

If tracking indicates that a package may be lost in transit, contact us with your order number and tracking information.

We may review the shipment, contact the carrier, or request additional information before determining the appropriate resolution.

Depending on the available evidence and circumstances, an appropriate resolution may include continued carrier investigation, replacement, refund, or another reasonable solution.

14. Failed Delivery and Returned Packages:

A package may be returned because of:

• An incorrect or incomplete shipping address
• An undeliverable address
• A failed delivery attempt
• The recipient’s refusal to accept the package
• Failure to collect or receive the package
• Other carrier-related delivery issues

If a package is returned to us, we will review the reason for return and contact the customer when reasonably possible.

If the return was caused by an address error, refusal, failure to receive the package, or another issue for which the customer is responsible, additional shipping costs may apply if reshipment is requested.

Any applicable reshipping cost will be disclosed before the package is shipped again.

If the failed delivery was caused by an error for which Taughtmag or the carrier is responsible, we will review the matter and provide an appropriate resolution.

15. Damaged, Defective, or Incorrect Items:

Please inspect your order promptly after delivery.

If an item arrives damaged, defective, or incorrect, contact us promptly after delivery.

Please provide:

• Your order number
• A description of the issue
• Clear photographs of the affected item
• Photographs of the packaging and shipping label, when relevant

Reporting an issue promptly helps us review the condition of the shipment and provide an appropriate resolution. It does not reduce the return or consumer rights available under our Return & Refund Policy or applicable law.

After reviewing the information, we may provide a replacement, refund, return authorization, or another appropriate solution.

16. Ownership and Risk During Delivery:

Responsibility for an order will be determined in accordance with the shipment status, carrier records, the delivery information provided by the customer, our store policies, and applicable law.

Nothing in this section limits any consumer rights or remedies that cannot legally be waived.

17. Shipping Information Consistency:

Shipping destinations, costs, processing times, and delivery estimates shown on our website and during checkout should be consistent with this Shipping Policy.

If a product or checkout page displays shipping terms that differ from this policy, contact us before completing the purchase so that we can review the discrepancy.

18. Contact Information:

For questions about order processing, shipping, delivery, tracking, address corrections, or delivery-related issues, contact us using the information below.

Store Name:
Taughtmag

Website:
www.taughtmag.com

Email:
hello@taughtmag.com

Phone:
+1 929-922-6234

Business Address:
1081 Flatbush Ave
Brooklyn, NY 11226
United States

Customer Support Hours:

Monday – Saturday: 9:00 AM – 5:00 PM ET
Sunday: Closed

We generally respond to customer inquiries within 1–2 business days.